U.S.-based customer support available seven days a week.
Customer support center hours: Mon-Fri 6 a.m.-10 p.m.,
Sat 7 a.m.-8 p.m., Sun 7 a.m.-6:30 p.m. (Pacific Time)
Homeowners
Contractors
Local Government
Real Estate Professionals
Support for real estate professionals.
HERO Property Advisors is a group dedicated to helping the real estate community throughout the entire process of a transaction. They are available to answer any questions about buying, selling or refinancing a HERO-improved home.
phone: 855-225-HERO (855-225-4376)
hours: Mon-Fri, 8 a.m.-5 p.m. (Pacific Time)
email: hpa@renovateamerica.com
HERO Property Advisors provide support to:
Real estate agents and brokers
Escrow officers
Mortgage lenders, brokers and loan officers
Title Officers and agents
Appraisers
Have a question? View our FAQs.
What financing options does Renovate America offer to property owners?
Renovate America offers two consumer financing options for home improvements: HERO financing and Benji financing.
What’s the difference between HERO and Benji?
What states do you currently operate in?
How do I apply for Benji financing?
Can anyone apply for HERO?
View all FAQs
For a full list of company contact information, please visit our Contact Us page.